Privacy policy

Last updated: November 5, 2025

Rhevu (“we”, “our”, “us”) operates this website and online store. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our site, make a purchase, or interact with us in any way.

This Privacy Policy applies to all visitors and customers of Rhevu, regardless of country of residence.

1. Information We Collect

We may collect the following information when you use our website:

  • Contact details: name, email, phone number, billing and shipping address.
  • Order details: items purchased, payment information, and transaction history.
  • Device and usage data: IP address, browser type, and how you interact with our store.
  • Communication data: messages or emails you send to us.

All payments are securely processed through Shopify, and Rhevu does not store your credit card or banking details.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Communicate with you about your purchases or inquiries.
  • Improve your shopping experience on our website.
  • Send you marketing emails (only if you opt in).
  • Comply with legal and tax obligations in applicable regions.

3. Sharing Your Information

We may share your information with:

  • Shopify, which powers our online store and handles secure payment processing.
  • Shipping and logistics partners, to deliver your orders efficiently.
  • Analytics or marketing platforms (like Meta or Google), only if you consent to marketing cookies.

We do not sell or rent your personal information to any third party.

4. International Data Transfers

Your personal information may be transferred, processed, or stored outside your country of residence to ensure your order is processed and delivered efficiently.
For example, Shopify’s servers or our logistics partners may handle data in other secure locations.
All transfers are handled in compliance with data protection and privacy best practices.

5. Cookies

Our website uses cookies to improve performance and personalize your experience.
You can disable cookies through your browser settings at any time, but some features may not function properly.

6. Data Security & Retention

We use secure technology and encryption to protect your information.
Your data is retained only as long as necessary to complete your transactions, comply with legal requirements, or improve our services.

7. Your Rights

You may:

  • Request access to your personal data.
  • Ask for correction or deletion of your data.
  • Withdraw consent for marketing at any time by clicking “Unsubscribe” or emailing us at help@rhevu.com.

We may ask for proof of identity before processing certain requests for your security.

8. Changes to This Policy

We may update this policy occasionally to reflect operational, legal, or regulatory changes.
The latest version will always be posted on our website with an updated “Last updated” date.

9. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy, please contact us:
📩 help@rhevu.com
📍 Sharjah, United Arab Emirates